Before You Shop
Do I need to make an appointment?
Yes! Part of that experience is providing every appointment with a private suite, as well as a personal bridal stylist to give you our undivided attention. You can book appointments through our online scheduler or by calling us at 858-523-9254. Appointments are $50.00 and can be applied towards same day gown purchase. {Please note that we do not answer the phone when we are in an appointment or out of the office, so please leave a message and we will get back to you as soon as possible.}
How long are appointments?
Bridal gown appointments are 1.5 hours
Accessory appointments are 45 minutes
What are your price ranges for gowns?
Brand new gown orders begin at $1,800 and go up to $15,000 for bridal gowns.
Where can I park?
We have over 65 free spaces in the back of our building. Turn right on 10th street and make a left behind the building.
What should I bring?
A strapless bra is recommended. Also, don't forget to start favoriting gowns on your personal portal! We'll use them as inspiration to show you gowns you'll love!
Who should I bring?
Bring friends & family who will be supportive and excited when you find a gown you love! We’re a cozy boutique with seating for 4 comfortably. We kindly ask that children and pets stay at home.
Can I cancel my appointment?
We know things come up, so if you need to reschedule just give us a call! We have a 48 hour cancellation and no show policy. No show appointments and cancellations made after 48 hours will be billed, as we do have brides on a waitlist wanting to try dresses.
How long does it take to order a gown?
All of our wedding gowns are made to order and have a turn around time of 5-8 months. While this is great, we do suggest beginning your alterations process 6-8 weeks out from your wedding. With alterations in mind, the entire process can be 6-8 months (even a year out just like the venues.) Plus, it's never too early to say yes to a gown you love!
Do you have samples in my size to try on?
Yes! Our sample gowns range from bridal size 10-22 to try on in store. The Bustle carries over 25 different plus size styles that can be ordered up to size 34.
Sos! I'm getting married in less than 4 months, is it too late to order my gown?
Depending on the designer and their production schedule, rush orders are available for an additional charge. We also have a variety of samples gowns that can be sold off the rack starting at $599.
What's a sample gown?
The Bustle constantly receives new gowns and to make room, we sell our samples off the rack. This works well for you as they are marked up to 75% off the original price. Be sure to check our sample sale page as we are constantly updating it with new photos.
What's a trunk show?
Trunk shows give our brides the opportunity to try on new styles we normally don't carry in store. If you find the dress of your dreams, be prepared to make your final decision during your appointment, as the gown will leave the store at the end of the trunk show.
I'm an out of state/town bride, but would love to purchase my gown from The Bustle. Can you ship my dress to me?
Because we're located in beautiful San Diego, we are frequented by brides from out of town and have perfected our shipping procedures to get your gown to you. The gown is first received at The Bustle for a thorough quality control. Once it's inspected and is nothing short of perfect, we will contact you to discuss shipping details. Additional shipping fees apply.
If my dress is a special order, why do I need alterations?
As part of the ordering process, your consultant will take your measurements to determine a standard size to order. While measurements help determine size, it's important to know that alterations are always needed to achieve the perfect fit. On average, a bride is seen 2-3 times to ensure the gown is tailored to you.